Privacy Policy

At Stephen Escapes, your privacy is of utmost importance to us. This Privacy Policy outlines the information we collect, how it is used, and how we protect your data. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information from you when you visit our website, make a purchase, or interact with us in other ways. The types of information we collect include:

Personal Information: This may include your name, email address, shipping address, and phone number when you place an order.
Payment Information: We only offer cash on delivery, so we do not store any credit or debit card details. Payment is collected at the time of delivery.
Device Information: We may collect data about the device you use to access our website, including your IP address, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies to enhance your experience on our site and to analyze site traffic. Cookies are small files that are stored on your device, and they help us improve our website’s functionality.

2. How We Use Your Information

We use the information we collect in the following ways:

To process and fulfill your orders.
To communicate with you about your orders and other customer service inquiries.
To improve our website’s functionality and enhance user experience.
To send promotional emails or offers (if you have subscribed to receive them).
To protect our website from fraud and security risks.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to ensure that your data is protected. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and processing orders, such as delivery partners. These third parties are required to keep your information confidential and use it only for the purposes we specify.

5. Your Rights

As a customer, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct your personal information if it is inaccurate.
Deletion: You may request the deletion of your personal data, subject to legal obligations we may have to retain certain information.

6. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at [email protected].