Terms and conditions
Welcome to Stephen Escapes! Please read the following terms and conditions carefully before using our website or making a purchase. By accessing or using our website, you agree to comply with and be bound by these terms.
1. General Information
These Terms and Conditions govern your use of our website and services, including any purchases made through our platform. By visiting our website, you agree to be bound by these terms. If you do not agree with these terms, you should not use our website.
Email Address: [email protected]
2. Use of Website
You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website.
- You may not use our website to engage in fraudulent activities, violate any applicable laws, or transmit harmful or unlawful content.
- You agree to provide accurate and truthful information when placing an order, including your name, address, contact information, and payment details.
3. Products and Pricing
- Product Availability: We strive to keep our website up-to-date with the most accurate product information. However, product availability may change, and we reserve the right to modify or discontinue any product at any time.
- Pricing: All prices on our website are listed in [euro] and are subject to change. We offer cash on delivery as the only payment method, and prices do not include shipping fees, unless stated otherwise.
- Product Descriptions: While we make every effort to provide accurate and complete descriptions, there may be instances where product images, details, or pricing are inaccurate. We reserve the right to correct any errors at any time, even after an order is placed.
4. Order Acceptance and Confirmation
- By placing an order, you are making an offer to purchase the items in your cart. Once your order is confirmed and processed, we will send you a confirmation email with your order details.
- We reserve the right to refuse or cancel an order at any time, including after an order has been placed, for reasons such as product unavailability, payment issues, or suspected fraud.
5. Cash on Delivery (COD)
We only accept cash on delivery as the payment method for all orders. Payment will be collected in cash at the time of delivery, and no advance payment is required.
6. Shipping and Delivery
- Delivery Time: Delivery times may vary depending on the destination, but typically, orders are delivered within 7-15 business days.
- Shipping Fees: We offer free shipping worldwide.
- Risk of Loss: The risk of loss for your order passes to you when the product is delivered to the address you provided.
7. Returns and Refunds
- Our Returns and Refunds Policy provides information about how we handle returns, exchanges, and refunds. Please review our policy for details.
- We accept returns within 7 days of receiving the item, provided the item is unused and in its original condition.
8. Privacy Policy
- Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
- We take privacy seriously and ensure your data is handled securely. By using our website, you agree to the practices described in our Privacy Policy.
9. Intellectual Property
- All content on this website, including text, images, logos, graphics, and product descriptions, is the property of Stephen Escapes and is protected by copyright laws.
- You may not copy, modify, distribute, or use any content from this website without explicit permission from us.
10. Limitation of Liability
- Stephen Escapes will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, including the inability to use the website or issues related to your order.
- We are not responsible for any loss, damage, or injury caused by the delivery process or by the products themselves, except as outlined in our Returns and Refunds Policy.
11. Indemnification
You agree to indemnify, defend, and hold harmless Stephen Escapes, its affiliates, officers, employees, and agents from any claim, loss, liability, or expense (including legal fees) arising out of your violation of these Terms and Conditions or any law.
12. Modifications to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. It is your responsibility to review these terms periodically. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws, and any disputes shall be resolved in the courts.
14. Contact Us
If you have any questions or concerns about our Terms and Conditions, please feel free to contact us at [email protected].
